| 1. Shipping
Standard shipping - shipping services provided by national Latvian postal service "Latvijas pasts».
Estimated shipping times
Expedited shipping - shipping services provided by FedEx. In general takes 3-5 business days. For more accurate shipping times, please contact us.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
2. Returns & Exchanges
We gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
3. Custom and personalized orders
We welcome custom orders and we will do our best to fulfill your wish. Feel free to contact us:
If your case is not mentioned above, you are welcome to contact us for additional information. Please note that custom made items can't be returned or refunded.
Due to beautiful nature of flax, color of natural linen fabric depends on harvest. Therefore different flax batches may result in diverse color shades after dyeing.
In case you would like to have matching linens set, we recommend to order desired wares at once.
5. Wholesale availability
If you are interested in establishing cooperation with our company and ordering Isona Linen wares, please do no hesitate to contact us by e-mail firstname.lastname@example.org for information regarding wholesale supply.
6. Questions about your order?
If you have any questions regarding the status of your order, do not hesitate to contact us and we will do our best to provide you with requested information.